Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why am I not seeing the body of emails using search after migration to new machine?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur sfhowes

Harold Rau
Harold Rau
more options

Everything moved from the old Thunderbird account to the new one on Windows 10 but when I search for messages I see a summary of the body but when I click on the message title to see the full message the body window is blank. Is the body gone?

Everything moved from the old Thunderbird account to the new one on Windows 10 but when I search for messages I see a summary of the body but when I click on the message title to see the full message the body window is blank. Is the body gone?
Aangehegde skermkiekies

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

How did you migrate?

See https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

sfhowes
sfhowes
  • Top 10 Contributor
more options

Since this has happened with the global search, I recommend you rebuild the database and see if it changes the outcome:

https://support.mozilla.org/en-US/kb/rebuilding-global-database