Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

it is asking for parent's permission when i am an adult myself

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur WMagicModel

more options

I am the age of being an adult, but when I try to install Firefox (after making an account, both for Firefox and now a Microsoft account separate from my parents, to make sure), it says I need parent's/adult's permission to use it. Am I doing something wrong?

I am the age of being an adult, but when I try to install Firefox (after making an account, both for Firefox and now a Microsoft account separate from my parents, to make sure), it says I need parent's/adult's permission to use it. Am I doing something wrong?

All Replies (1)

more options

Hi sami.perednia,

From what I understand, an age restriction is causing issues installing Firefox.

Did you accidentally enter a wrong age?

If you haven't already, try closing Firefox and restarting and enter the correct age.

See related article : I am 22 years old. I tried to make an account but it says I can't due to "certain age requirement"? It won't let me go back to see if I mistyped... {link}

I hope this helps answer the question.