Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to identify the message with a virus

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

more options

Several times a day my ESET antivirus pops up with a warning that it has found a Trojan Virus in the INBOX file of my Thunderbird profile. It offers to quarantine the file, which I deny out of concern that it will damage the other messages. But how can I identify which message contains the virus and delete it? The AV sees the entire Inbox file as a single file, without distinguishing the individual messages.

Several times a day my ESET antivirus pops up with a warning that it has found a Trojan Virus in the INBOX file of my Thunderbird profile. It offers to quarantine the file, which I deny out of concern that it will damage the other messages. But how can I identify which message contains the virus and delete it? The AV sees the entire Inbox file as a single file, without distinguishing the individual messages.

All Replies (3)

more options

You could save the folder as a set of eml files: select all messages (Ctrl+A), then File/Save As/File, then have ESET scan the eml files and see if it identifies the suspect message.

more options

That sounds like a good idea. The Inbox file is 2.2GB big, so I will set it to save individual files overnight and see what happens.

more options

It's generally recommended to exclude the TB profile folder from AV scans, as it doesn't offer any advantages over the normal real-time background scan, but it has several disadvantages, such as the one you have experienced:

http://kb.mozillazine.org/Antivirus_software