Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Issue with songsterr.com - audio doesn't load

more options

Hello guys,

I have an issue with the site www.songsterr.com. It doesn't play any sound. Only the low notes over the subwoofer come out. Other sites (youtube etc.) or browsers (edge/chrome) and audio programs on my pc work fine. In the web console I always see this error:

Loading failed for the <script> with source “https://cdn.notsy.io/sng/prebid.js”.

No idea if this message is the problem and I can't find any workful tip to that.

Its very annoying that I have to use another browser everytime I want to hear something.

Hello guys, I have an issue with the site www.songsterr.com. It doesn't play any sound. Only the low notes over the subwoofer come out. Other sites (youtube etc.) or browsers (edge/chrome) and audio programs on my pc work fine. In the web console I always see this error: Loading failed for the <script> with source “https://cdn.notsy.io/sng/prebid.js”. No idea if this message is the problem and I can't find any workful tip to that. Its very annoying that I have to use another browser everytime I want to hear something.

Gewysig op deur micks1

All Replies (2)

more options

Alternatively, you can try updating your Flash Player plug-in to the latest version.

Also, please check out this excellent browser troubleshooting guide.

If this doesn't help, please email us at support@songsterr.com. A screenshot of what you see can help.

more options