Since Thunderbird 68.2, won't open - Crash reporter opens. SOLVED caused by BitDefender
I've had issues with the 68.2 release. Thunderbid does not open, I just get crash reporter. With versions 68.0 and 68.1, if I uninstalled it and reinstalled, Thunderbird would open. But with version 68.2, all I get is Crash Reporter. I updated Thunderbird on my laptop too and I'm having the same issue. So I now have no access to my emails. Something is terribly wrong.
Gewysig op deur Wayne Mery
Gekose oplossing
The crash reports point to Bitdefender, which would have been disabled in Windows safe mode. Try disabling Scan SSL and Antispam. I think adding the TB profile folder as a Protected Folder under Safe Files is the same as excluding this folder from BD scanning.
https://www.bitdefender.com/consumer/support/answer/3347/
Lees dié antwoord in konteks 👍 1All Replies (1)
If you still crash with Bitdefender enabled, please create a new topic https://support.mozilla.org/en-US/questions/new/thunderbird/form and put Bitdefender in the title. Thanks