Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox for Android starts in unusable state

  • 1 antwoord
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur Paul

more options

So I used to have this issue a lot, usually when starting the app after I had fully closed it some time ago:

https://support.mozilla.org/en-US/kb/firefox-android-displays-blank-web-pages

Lately, instead of that problem, I have a new problem: I open the browser and a page loads, but it's as if cookies and maybe even some JavaScript are disabled. Sites I'm usually logged in on show me logged out, and their login buttons do nothing when clicked. If I restart the browser as described in the link above, everything goes back to normal and my old cookie is retrieved and everything. This is *much* worse for me than the blank pages, since it's harder to tell the problem is happening, especially when visiting a site I'm less familiar with.

I'm on Android 8.0.0 and Firefox 68.2.0

If anyone knows anything about this, or has any suggestions on how to debug further, please let me know?

I do have some add-ons, I'll probably try removing them for some testing if I can get the bug to happen more on demand. - uBlock Origin - Stylus - Greasemonkey

So I used to have this issue a lot, usually when starting the app after I had fully closed it some time ago: https://support.mozilla.org/en-US/kb/firefox-android-displays-blank-web-pages Lately, instead of that problem, I have a new problem: I open the browser and a page loads, but it's as if cookies and maybe even some JavaScript are disabled. Sites I'm usually logged in on show me logged out, and their login buttons do nothing when clicked. If I restart the browser as described in the link above, everything goes back to normal and my old cookie is retrieved and everything. This is *much* worse for me than the blank pages, since it's harder to tell the problem is happening, especially when visiting a site I'm less familiar with. I'm on Android 8.0.0 and Firefox 68.2.0 If anyone knows anything about this, or has any suggestions on how to debug further, please let me know? I do have some add-ons, I'll probably try removing them for some testing if I can get the bug to happen more on demand. - uBlock Origin - Stylus - Greasemonkey

Gewysig op deur CaptainCadenza

All Replies (1)

more options

Hi

Yrs, testing for this issue with those add-ons disabled would be a good first step as it will allow us to see if the issue is connected to that additional software.

If the issue still persists, please come back here and we can look into this issue further for you.