![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Firefox crashes after a few seconds of use
I have been having this problem for a while. I've got the latest version as of this writing 71.0 (64 bit) running on a Windows 10 Dell laptop. Firefox opens and works for a while but closes without any error dialog or message within a minute of use
Gekose oplossing
Creating a new Firefox profile and starting with that appears to have solved the problem. FF is not crashing anymore. Thanks
Lees dié antwoord in konteks 👍 0All Replies (3)
At least two issues have been identified for Firefox 71 on Windows:
(1) Old files from Comodo security software Firefox may crash instantly with older versions of this file present: C:\Windows\system32\iseGuard64.dll
(2) Old Logitech camera driver software I don't know the file name to look for but you would want to update the software. https://support.mozilla.org/questions/1274407
Gekose oplossing
Creating a new Firefox profile and starting with that appears to have solved the problem. FF is not crashing anymore. Thanks
That was very good work. Well Done.