Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I don't have access to my primary email, but I do have a secondary, is there a way to access my account?

  • 1 antwoord
  • 3 hierdie probleem
  • 28 views
  • Laaste antwoord deur cor-el

more options

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

All Replies (1)

more options

I think that you should have made the secondary email your primary email when you still had access to the primary email address.

I assume that you now get a warning that you need to use the primary email to make the change from secondary to primary and can't use the secondary email address ?

If you aren't able to use the secondary email address to get access to the account then you will have to create a new Firefox Account with a third email address.