Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

AVG keeps saying that there is a THREAT detected in Monzilla killssource.com that it is infecter with Malware-gen trojan. what can I do about this as it happens

more options

AVG says Threat name Other;Malware-gen [Trj] URL https;//killssourcs.com/21c1e810f7f98f00b3.js Process C;\Program Files\Mozilla Firefox\firefoex.exe Detected by Web Shield Status Connection aborted

AVG says Threat name Other;Malware-gen [Trj] URL https;//killssourcs.com/21c1e810f7f98f00b3.js Process C;\Program Files\Mozilla Firefox\firefoex.exe Detected by Web Shield Status Connection aborted

All Replies (2)

more options

Hello,

This looks to be more of a question for the AVG community at https://support.avg.com/

If you believe the website is safe and AVG is falsely blocking it, you can add it to AVG's exceptions list as suggested in this article:

http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields .

If you are uncertain then submit the URL to AVG's developers at https://www.avg.com/submit-sample so they can analyze it for any virus.

I hope this information helps.

more options

dmcar88233 said

AVG says
Threat name Other;Malware-gen [Trj]
URL https;//killssourcs.com/21c1e810f7f98f00b3.js
Process C;\Program Files\Mozilla Firefox\firefoex.exe
Detected by Web Shield
Status Connection aborted

It sounds as though your Firefox never loaded that file because it was blocked by AVG. Assuming it was malware, the question is why Firefox was even requesting that file. Was it triggered by a website you visited? Do you have a bad add-on? Is other software on your computer manipulating Firefox?

You could consider supplementing your AVG scans with another tool such as Malwarebytes.