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Lost subfolders when reinstalling Thunderbird

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  • Laaste antwoord deur cwaters500

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I had to reinstall Thunderbird recently and when I did I lost three subfolders of saved messages. I also had about 20 messages in my inbox that I hadn't yet moved anywhere but after the reinstall only about 4 of these remained. Everything in the trash and sent folders migrated over. In fact, there were over 3000 sent emails going back to 2010 that were NOT in my sent folder before I did the reinstall?? I've looked at my profile, but can't make heads or tails out of it (them? seems to be more than one) and can see there are .msf files but not sure these are the missing subfolders. Only 7KB so I don't think so. Is there any way to recover the missing folders and the contents?

I had to reinstall Thunderbird recently and when I did I lost three subfolders of saved messages. I also had about 20 messages in my inbox that I hadn't yet moved anywhere but after the reinstall only about 4 of these remained. Everything in the trash and sent folders migrated over. In fact, there were over 3000 sent emails going back to 2010 that were NOT in my sent folder before I did the reinstall?? I've looked at my profile, but can't make heads or tails out of it (them? seems to be more than one) and can see there are .msf files but not sure these are the missing subfolders. Only 7KB so I don't think so. Is there any way to recover the missing folders and the contents?

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Application Basics

   Name: Thunderbird
   Version: 60.8.0
   Build ID: 20190703133823
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0
   OS: Windows_NT 6.1
   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Location Service Key: Missing
   Google SafeBrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account5:
     INCOMING: account5, , (imap) imap.comcast.net:993, SSL, passwordCleartext
     OUTGOING: , smtp.comcast.net:465, SSL, passwordCleartext, true
 Crash Reports for the Last 3 Days
 All Crash Reports
 Extensions
     Name
     Version
     Enabled
     ID
     ImportExportTools
     3.2.1
     false
     {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
 Security Software
   Type: Name
     Antivirus:
     Antispyware:
     Firewall:
 Graphics
     Features
     Compositing: Basic
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000082de)

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     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000082de)

EGL_VERSION: 1.4 (ANGLE 2.1.0.ed76a1a5ec3e) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4270   Direct3D11 vs_4_1 ps_4_1)
     WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.ed76a1a5ec3e)
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     WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Off Main Thread Painting Enabled: true
     DirectWrite: true (6.2.9200.22084)
     GPU #1
     Active: Yes
     Description: ATI Radeon HD 4270
     Vendor ID: 0x1002
     Device ID: 0x9712
     Driver Version: 8.733.0.0
     Driver Date: 5-11-2010
     Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
     Subsys ID: 2aac103c
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     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: cairo
     Decision Log
     HW_COMPOSITING: disabled by user: Disabled by pref
     D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
     DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
     D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
     GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
     WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable by runtime: ANGLE is disabled