Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

import/export has disappeared

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

ian_paterson1
ian_paterson1
more options

Hello, I used to be able to backup my emails by right clicking on the folder and choosing import/export... Now the menu when I right click is different and starts with Open in new tab; how do I recover the import/export facility? I also have another question: I do not see a junk folder in my Thunderbird email and as I no longer receive some newsletters I wander they are not in a junk email I cannot locate. Thank you Regards, Ian Paterson ian_paterson1@bigpond.com

Hello, I used to be able to backup my emails by right clicking on the folder and choosing import/export... Now the menu when I right click is different and starts with Open in new tab; how do I recover the import/export facility? I also have another question: I do not see a junk folder in my Thunderbird email and as I no longer receive some newsletters I wander they are not in a junk email I cannot locate. Thank you Regards, Ian Paterson ian_paterson1@bigpond.com

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

For TB 68, install the new ImportExportTools NG add-on:

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/

Is your account IMAP, and if so, is the Junk/Spam/Bulk folder subscribed? Right-click the account in the Folder Pane, Subscribe, click Refresh, and check the relevant folder.