Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

checked settings for being unable to send from some email addresses-all are correct-what can I do next?

  • 7 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

more options

I have four verizon.net e-mails; all receive messages but 2 will not send and when I try to reset password it does not "take". I have verified the server settings for POP 3 on all the four accounts. (my 2 addresses with other than verizon both receive and send). I just re-downloaded the April 8 release with no change. HELP please

I have four verizon.net e-mails; all receive messages but 2 will not send and when I try to reset password it does not "take". I have verified the server settings for POP 3 on all the four accounts. (my 2 addresses with other than verizon both receive and send). I just re-downloaded the April 8 release with no change. HELP please

All Replies (7)

more options
more options

verizon-aol account

more options

For Verizon/AOL, you can try changing the User Name for the outgoing server to your full email address, or switching to AOL servers and settings:

https://support.mozilla.org/en-US/questions/1283746

more options

entering the full e-mail address is what I had done when checking the POP 3 settings for outgoing mail; it works on two and not the other two.

more options

I do not see that I have aol specific info to enter. But if I do on the two that are not sending will it affect the other two being left with verizon settings?

more options

sorry I feel as thick as two short planks with this problem!

more options

POP3 refers to the incoming server, and SMTP is the outgoing server. Change the User Name in Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane.

If you change a password, delete the old one from Options/Security/Passwords/Saved Passwords, restart TB, and enter the new password when prompted.

Get the User Names and passwords straightened out before switching to AOL servers, if necessary.