Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Dropdown menus in webpages show blank values

  • 3 antwoorde
  • 2 hierdie probleem
  • 61 views
  • Laaste antwoord deur anneso556

more options

Hello all,

I have had an issue with all dropdown menus not displaying correctly in web pages for a few days.

All dropdown menus looks empty: I am able to open dropdown menus and the containers have the right size (corresponding to the number of menu items that are supposed to be displayed in the dropdowns), but the menu items themselves are not displayed.

I tried disabling all add-ons and refreshing Firefox, but to no avail.

Thanks!

Hello all, I have had an issue with all dropdown menus not displaying correctly in web pages for a few days. All dropdown menus looks empty: I am able to open dropdown menus and the containers have the right size (corresponding to the number of menu items that are supposed to be displayed in the dropdowns), but the menu items themselves are not displayed. I tried disabling all add-ons and refreshing Firefox, but to no avail. Thanks!

Gekose oplossing

If something that was working before, suddenly fails to work, you may have a file that has become corrupted.

Try the following, in order:

  1. Restart your browser, or
  2. Restart your device, or
  3. Uninstall/Reinstall Firefox.

Usually one of these options will solve most small problems with computer systems.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.
+++++++++++++++++++++++++++++++++++++++++
Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Gekose oplossing

If something that was working before, suddenly fails to work, you may have a file that has become corrupted.

Try the following, in order:

  1. Restart your browser, or
  2. Restart your device, or
  3. Uninstall/Reinstall Firefox.

Usually one of these options will solve most small problems with computer systems.

more options

Thank you to both of you!

Starting Firefox in safe mode didn't work - the whole browser went black, but deleting the cache and restarting my computer seemed to have solve the issue.