Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox not opening links unless it is already open

Giacomo
Giacomo
more options

On windows 10, with Firefox set as the default browser and not open, double click on a desktop link to an URL causes Firefox to open, but the URL is not loaded (a blank page is shown instead). Only in tha case that Firefox is already running, a new tab is opened and the URL loaded.

I found this problem already reported in the past (https://support.mozilla.org/en-US/questions/1260240), but that is relative to an old version and the solution does not work for me.

Any idea?

Thanks

On windows 10, with Firefox set as the default browser and not open, double click on a desktop link to an URL causes Firefox to open, but the URL is not loaded (a blank page is shown instead). Only in tha case that Firefox is already running, a new tab is opened and the URL loaded. I found this problem already reported in the past (https://support.mozilla.org/en-US/questions/1260240), but that is relative to an old version and the solution does not work for me. Any idea? Thanks

All Replies (2)

ARMAN KHAN
ARMAN KHAN
more options

hello Giacomo,

please visit the given link resolve your problem easily:

[https://youtu.be/LpmIARq5Y90]

I hope resolved your problem then mark solution .

Thank you asked Question in Mozilla support.

Regard,

Arman

Shashank Shekhar
Shashank Shekhar
more options

Hi Giacomo,

Try opening firefox in Safe mode,

  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.

If it doesn't worked, then feel free to ask in Reply Section. thanks for raising your question in Mozilla Support Forum.