Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Restoring lost tabs after a Refresh

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur FredMcD

jane.alexandra.kessler
jane.alexandra.kessler
more options

I'm using Firefox as my browser, on a desktop Mac (OS). Please write out any possible solutions to my problem with as much detail as possible, step-by-step. (I'm recovering from a concussion, and at least for now, I need instructions to be very detailed. Thanks.)

I did a Refresh. (I've never done a Refresh before.) In the past, my tabs would be automatically restored if I quit and then re-opened Firefox. I assumed this would happen after the Refresh. My tabs did not get restored, and Restore Previous Session (in History) is greyed out. Same when I click on the button that looks like three horizontal lines, at the top right-hand corner of the menu bar. When I went to the Restore Tabs page that comes up when you re-open Firefox, the box that usually shows the tabs from the previous session was empty.

Please can someone help me get back the tabs I had just prior to doing the Refresh.

I'm using Firefox as my browser, on a desktop Mac (OS). Please write out any possible solutions to my problem with as much detail as possible, step-by-step. (I'm recovering from a concussion, and at least for now, I need instructions to be very detailed. Thanks.) I did a Refresh. (I've never done a Refresh before.) In the past, my tabs would be automatically restored if I quit and then re-opened Firefox. I assumed this would happen after the Refresh. My tabs did not get restored, and Restore Previous Session (in History) is greyed out. Same when I click on the button that looks like three horizontal lines, at the top right-hand corner of the menu bar. When I went to the Restore Tabs page that comes up when you re-open Firefox, the box that usually shows the tabs from the previous session was empty. Please can someone help me get back the tabs I had just prior to doing the Refresh.

All Replies (1)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible