Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My verizon email account

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur stevef3nj

stevef3nj
stevef3nj
more options

My mom's email account was set up on Thunderbird for years and all of the sudden, it asked me to enter the password. I did and it would not accept it. I changed the password and tried again. It would not work. I removed the account but save the data and still could not get in. The user name and password work on the AOL Android app. I was able to sign in with no problem. If anyone can help me, I would appreciate it. I even tried adding the email to my Thunderbird on my computer, and I have the same problem. Please help. Thanks.

My mom's email account was set up on Thunderbird for years and all of the sudden, it asked me to enter the password. I did and it would not accept it. I changed the password and tried again. It would not work. I removed the account but save the data and still could not get in. The user name and password work on the AOL Android app. I was able to sign in with no problem. If anyone can help me, I would appreciate it. I even tried adding the email to my Thunderbird on my computer, and I have the same problem. Please help. Thanks.

All Replies (2)

Stans
Stans
more options

Have a thorough read at https://help.aol.com/articles/how-do-i-set-up-other-email-applications-to-send-and-receive-my-verizon-net-mail and https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in then make sure you're using those settings and an app password. The primary password won't work.

stevef3nj
stevef3nj Vraag-eienaar
more options

I have read through all of that and I still have an issue.