Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to send emails

  • 1 antwoord
  • 1 het hierdie probleem
  • 21 views
  • Laaste antwoord deur sfhowes

more options

Since 10/15/20 evening, I've been unable to send emails. I went through the processes suggested by Thunderbird and I called Comcast, my Internet provider. Everything is set up correctly on their end and they can see no reason for why emails aren't sending. They had me change the port # to see if that did anything. It didn't. I only get a small pop-up that says Sending of Message Failed. Every now and then a pop-up says unable to connect to SMTP server. It has no codes or anything else. Outgoing server name is smtp.Comcast.net. Port 465. SSL/TLS connection security. Authentication method normal. Username is full email address. Username@comcast.net. Comcast had me try two different Port #s with no effect. I tried to send another test email. This is the pop-up that finally came through: Connection to server imap.comcast.net timed out.

Since 10/15/20 evening, I've been unable to send emails. I went through the processes suggested by Thunderbird and I called Comcast, my Internet provider. Everything is set up correctly on their end and they can see no reason for why emails aren't sending. They had me change the port # to see if that did anything. It didn't. I only get a small pop-up that says Sending of Message Failed. Every now and then a pop-up says unable to connect to SMTP server. It has no codes or anything else. Outgoing server name is smtp.Comcast.net. Port 465. SSL/TLS connection security. Authentication method normal. Username is full email address. Username@comcast.net. Comcast had me try two different Port #s with no effect. I tried to send another test email. This is the pop-up that finally came through: Connection to server imap.comcast.net timed out.

Gekose oplossing

Run Windows in safe mode to test if a startup app such as security/antivirus is causing the timeout. What is the AV program?

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Run Windows in safe mode to test if a startup app such as security/antivirus is causing the timeout. What is the AV program?