Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't change print paper size

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur rog3

more options

Hi,

So the default paper size for the printer keeps on defaulting to letter. When we require A4.

In previous versions this could be fixed by changing paper_data to 9.

However on the latest version of Firefox this option is no longer there. Instead it is replaced with print_paper_id. I have tried different values and this will not work.

Any ideas on how we can get this to default to A4 as the paper size?

Thanks.

Hi, So the default paper size for the printer keeps on defaulting to letter. When we require A4. In previous versions this could be fixed by changing paper_data to 9. However on the latest version of Firefox this option is no longer there. Instead it is replaced with print_paper_id. I have tried different values and this will not work. Any ideas on how we can get this to default to A4 as the paper size? Thanks.

All Replies (4)

more options

Can you create an account on https://bugzilla.mozilla.org/ and file a bug report there for the developers to investigate this?

more options

Okay I shall do now. Bug: 1672398

Annoying as had to revert back to previous versoin and ensure none of our computers automatically update!

Thanks.

more options

Thank you. I don't seem to be able to access https://bugzilla.mozilla.org/show_bug.cgi?id=1672398 though since it says "You are not authorized to access bug 1672398". Did you tick one of the checkboxes to mark the bug as confidential or a security bug though? If so, can you undo that?

more options

Hi, I didn't. And it doesn't seem to let me deselect anything.