Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

sending email

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Toad-Hall

paschal1
paschal1
more options

I have changed IP provider from Frontiernet.net to Greenlightnetworks.com. Now whenever I try to send an email I get the following error message: The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: 452 4.7.1 <hapddm@rit.edu>: Recipient address rejected: 8.9.80.253 exceeded hourly recipients threshold..

I have changed IP provider from Frontiernet.net to Greenlightnetworks.com. Now whenever I try to send an email I get the following error message: The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: 452 4.7.1 <hapddm@rit.edu>: Recipient address rejected: 8.9.80.253 exceeded hourly recipients threshold..

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

The error message is not from Thunderbird. It is from the server and seems very specific. IP address : 8.9.80.253 is a greenlightnetwork, Rochester, New York, United States IP address.

They say they have a limit on the number of emails you can send in any hour. If you were trying to send one email to eg: 100 recipients then that would count as 100 emails.

Start your computer in 'Safe Mode' and then run various Anti-virus and malware program to check you do not have something lurking on your computer that could be the cause. Once you have verified that all is ok...

I would suggest you contact them to find out what is going on. Find out if there has been a load of emails sent - assuming it is not you. Someone may have been abusing your email address.