Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox is crashing when I perform a certain action

  • 1 antwoord
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur FredMcD

kenny.ray12
kenny.ray12
more options

While working, when I go to retrieve an image from my homepage, it will crash. Before it was sometime, now it's constant. Most of the time I get a spinning circle that won't stop.

While working, when I go to retrieve an image from my homepage, it will crash. Before it was sometime, now it's constant. Most of the time I get a spinning circle that won't stop.

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support