Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox Developer Edition 83.0b5

  • 1 antwoord
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur Paul

apaulson
apaulson
more options

I've had major stability issues since this update on my Mac (version 10.13.2). Tabs will become unresponsive and show the spinner icon and sometimes the whole browser become unresponsive. I've tried disabling add-ons, refresh, and even creating new profiles. Sometimes I see a process in activity monitor like Firefox Developer EditionCP Web Content or Firefox Developer EditionCP Privileged Content not responding and can force quit a single tab. Sometimes doing that crashes the browser.

I'd really prefer to keep this as my default browser, but it's not looking likely anymore.

I've had major stability issues since this update on my Mac (version 10.13.2). Tabs will become unresponsive and show the spinner icon and sometimes the whole browser become unresponsive. I've tried disabling add-ons, refresh, and even creating new profiles. Sometimes I see a process in activity monitor like Firefox Developer EditionCP Web Content or Firefox Developer EditionCP Privileged Content not responding and can force quit a single tab. Sometimes doing that crashes the browser. I'd really prefer to keep this as my default browser, but it's not looking likely anymore.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.