Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Google drive resources do not open (SSL certificate issue)

  • 2 antwoorde
  • 1 het hierdie probleem
  • 16 views
  • Laaste antwoord deur konstantin2

konstantin2
konstantin2
more options

Hello,

OS: Ubuntu 18.04.5 64-bit, all latest security updates installed. Browser: Firefox 82.0.2

Issue: after FF upgraded past 81, I started experiencing severe problems opening many sites, including Google drive/Google docs/etc resources.

Typical FF behavior: after a long delay I see an error page: site cannot be opened since its credibility can't be proved (original message is in Russian; it may sound differently in English).

According to what I found, that may be related to HSTS.

Workaround: I direct all the problem traffic via external proxy (FoxyProxy, using SSH tunnel-based SOCKS).

Note that when I open the above sites with Google Chrome, without any proxy, no problem happens.

How can I browse, with FF, the sites with the above issue without a proxy?

Hello, OS: Ubuntu 18.04.5 64-bit, all latest security updates installed. Browser: Firefox 82.0.2 Issue: after FF upgraded past 81, I started experiencing severe problems opening many sites, including Google drive/Google docs/etc resources. Typical FF behavior: after a long delay I see an error page: site cannot be opened since its credibility can't be proved (original message is in Russian; it may sound differently in English). According to what I found, that may be related to HSTS. Workaround: I direct all the problem traffic via external proxy (FoxyProxy, using SSH tunnel-based SOCKS). Note that when I open the above sites with Google Chrome, without any proxy, no problem happens. How can I browse, with FF, the sites with the above issue without a proxy?

Gewysig op deur konstantin2

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Usually the error page will show a code in ALL_CAPS. Sometimes you need to click an Advanced button to access that. Could you check whether it is listed in the following article with useful suggestions, or let us know what you get: How to troubleshoot security error codes on secure websites?

konstantin2
konstantin2 Vraag-eienaar
more options

There's no "Advanced" button, just message that site cannot be open, since certificate cannot be verified.

Next time, when I see that happen, I can screenshot and attach (Russian) screen I see. When it happens, it is re-producible (reloading/clearing cache doesn't help).