Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Windows 10 2004 update. Thunderbird wont update - "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now"

  • 1 antwoord
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur Toad-Hall

gal924
gal924
more options

Upgraded windows to 10, 2004. Thunderbird has also upgraded. Click on Thunderbird icon (icon is a box with cd) Pop up says. "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now"

I go a head and reboot my computer but nothing changes.

Go back to Thunderbird and the icon (icon is a box with cd) is still the same and the same pop up appears when i log in.

I have rebooted my computer several times with no change.

Upgraded windows to 10, 2004. Thunderbird has also upgraded. Click on Thunderbird icon (icon is a box with cd) Pop up says. "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now" I go a head and reboot my computer but nothing changes. Go back to Thunderbird and the icon (icon is a box with cd) is still the same and the same pop up appears when i log in. I have rebooted my computer several times with no change.

Gewysig op deur Wayne Mery

Gekose oplossing

I've seen this before, you do not need to reboot a computer in order to get update from Thunderbird. This is the Windows update causing an issue.

Uninstall Thunderbird directly, locate: C:\Program Files\Mozilla Thunderbird Delete the 'Mozilla Thunderbird' folder

Empty the computer 'Recycle Bin'

Then get a fresh download from here and install. https://www.thunderbird.net/en-US/thunderbird/all/

Lees dié antwoord in konteks 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Gekose oplossing

I've seen this before, you do not need to reboot a computer in order to get update from Thunderbird. This is the Windows update causing an issue.

Uninstall Thunderbird directly, locate: C:\Program Files\Mozilla Thunderbird Delete the 'Mozilla Thunderbird' folder

Empty the computer 'Recycle Bin'

Then get a fresh download from here and install. https://www.thunderbird.net/en-US/thunderbird/all/

Gewysig op deur Toad-Hall