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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost all my Data in Sync

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  • 1 het hierdie probleem
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  • Laaste antwoord deur Paul

bk-ru187
bk-ru187
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Hi all

I sync before I do format for my device after format I can't find my data it's look like new user how can i get my lost data

Hi all I sync before I do format for my device after format I can't find my data it's look like new user how can i get my lost data

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bk-ru187
bk-ru187 Vraag-eienaar
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bk-ru187 said
Hi all I sync my account before I do format for my device after format I can't find my data it's look like new user how can i get my lost data
Paul
Paul
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  • Top 10 Contributor
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.