Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost my all firefox data

  • 2 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

migujrati000
migujrati000
more options

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

All Replies (2)

Balázs Meskó
Balázs Meskó
  • Moderator
more options

Did you have other devices connected to Sync? If not, then the answer is no, as Sync is not a backup solution (at least not yet), it only synchronises the data between your devices.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You didn't possibly reset the password of the Sync account as that will wipe all data on the Sync server ?