Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird can't be updated

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Wayne Mery

fnogues1
fnogues1
more options

When I try to update the program, during the installation, I get the following message "You must restart your computer to complete a previous Thunderbird update".

The thing is that I have restarted ten times and it gives the same message in a loop without updating anything. I have been unable to access my accounts or migrate to another alternative email.

What should I do?

I use Windows 10 education

When I try to update the program, during the installation, I get the following message "You must restart your computer to complete a previous Thunderbird update". The thing is that I have restarted ten times and it gives the same message in a loop without updating anything. I have been unable to access my accounts or migrate to another alternative email. What should I do? I use Windows 10 education

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does https://support.mozilla.org/en-US/questions/1161878#answer-973284 help?