Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I updated firefox before I backedup my bookmarks now I have a new profile and I can't import my bookmarks

  • 2 antwoorde
  • 4 hierdie probleem
  • 8 views
  • Laaste antwoord deur davidfisme

davidfisme
davidfisme
more options

I updated firefox before I backedup my bookmarks now I have a new profile and I can't import my bookmarks mac osx

I updated firefox before I backedup my bookmarks now I have a new profile and I can't import my bookmarks mac osx

Gekose oplossing

Updating Firefox shouldn't erase any data on your computer. In most cases, if data is missing after an update, it's just because a new profile was created by mistake. It's easy to change the old profile back to the default for Firefox, without having to manually import data back in.

See the Recover user data missing after Firefox update for more information.

Lees dié antwoord in konteks 👍 1

All Replies (2)

Wesley Branton
Wesley Branton
more options

Gekose oplossing

Updating Firefox shouldn't erase any data on your computer. In most cases, if data is missing after an update, it's just because a new profile was created by mistake. It's easy to change the old profile back to the default for Firefox, without having to manually import data back in.

See the Recover user data missing after Firefox update for more information.

davidfisme
davidfisme Vraag-eienaar
more options

Thank you! It wasn't as easy as it seemed I tried it and nothing happened re-tried it and it worked... So scary!