Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

shopping cart on amazon

more options

Hi Been having an annoyance shopping on amazon, when i have stuff in my cart, 15% of my screen now is strictly dedicated to what is currently in my shopping cart. Doesn't matter how big or small the screen zoom is, eventually it ends up back on screen...was this a suggestion to have this mandatory on my screen? who would recommend such a thing? I would at least want the option to view my entire screen and click on the cart when I'm ready to check out...thanks!

Hi Been having an annoyance shopping on amazon, when i have stuff in my cart, 15% of my screen now is strictly dedicated to what is currently in my shopping cart. Doesn't matter how big or small the screen zoom is, eventually it ends up back on screen...was this a suggestion to have this mandatory on my screen? who would recommend such a thing? I would at least want the option to view my entire screen and click on the cart when I'm ready to check out...thanks!

All Replies (7)

more options

Noobie.... Can you at least show us what your are talking about?

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Ok here's a pic in case you dont see it. This sidebar seems to open up once a few things go into your cart... https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-12-29-07-02-28-ed0963.png

more options

I don't know why that panel opened, but try using the little ^ at the lower right to close it. And if it keep coming back, you could let Amazon know it's not helping (or just shop somewhere else).

Edit: I think that ^ might be for the Saved for Later items and not the drop-down panel.

Gewysig op deur jscher2000 - Support Volunteer

more options

It seems to be a new feature for widescreen users. If I narrow the window below 1680 pixels, it goes away.

more options

Yeah I thought about switching my screen resolution, its outside the recommendations of the laptop...

bummer, I was hoping it was a browser enabled feature (on/off capable) since its the only site that seems to actually use it...

more options

It goes away if you zoom in enough, but alternately if you use any extensions that can block unwanted elements on the page, perhaps you can remove it that way.