Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird 78.6.0

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Aiyva

Aiyva
Aiyva
more options

Thunderbird 78.6 (32x) Windows 10 Pro 20H2 Today I stumbled with a problem, this was not the case before. File extensions for Documents attached to an incoming letter are truncated. So for the Excel file, the extension is .xls_ instead of .xlsx As a result, the document does not tear off. You need to save the file, change the extension in the explorer, only then you can open it. Can someone help solve this problem?

Thunderbird 78.6 (32x) Windows 10 Pro 20H2 Today I stumbled with a problem, this was not the case before. File extensions for Documents attached to an incoming letter are truncated. So for the Excel file, the extension is .xls_ instead of .xlsx As a result, the document does not tear off. You need to save the file, change the extension in the explorer, only then you can open it. Can someone help solve this problem?
Aangehegde skermkiekies

Gekose oplossing

Do you have Kaspersky? The underscore is caused by its attachment filtering.

https://support.mozilla.org/en-US/questions/1319835

Lees dié antwoord in konteks 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekose oplossing

Do you have Kaspersky? The underscore is caused by its attachment filtering.

https://support.mozilla.org/en-US/questions/1319835

Aiyva
Aiyva Vraag-eienaar
more options

Yes? I have KIS it helped, thank you very much, Happy New Year, health to you