Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Changing password.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur sfhowes

more options

I saw: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb - re "Saved Logins. The following logins match your search:" However there is nothing there. I had changed the linked Gmail account login but Thunderbird would accept neither the old nor the new password. Nor it seems would it let me enter a new one. Help please!

I saw: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb - re "Saved Logins. The following logins match your search:" However there is nothing there. I had changed the linked Gmail account login but Thunderbird would accept neither the old nor the new password. Nor it seems would it let me enter a new one. Help please!

Gekose oplossing

Change the authentication on the incoming and outgoing to OAuth2 in Tools/Account Settings: Server Settings and Outgoing Server (SMTP). Cookies must be allowed in TB Options/Privacy & Security. Remove the passwords from Saved Passwords in Options/Privacy & Security, restart TB, enter the account password in the OAuth browser window when prompted.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Is the authentication method on the incoming and outgoing servers 'normal password' or OAuth2 (recommended)? Tools/Account Settings, Server Settings and Outgoing Server (SMTP).

more options

Thanks for responding. I apologize for saying you hadn't solved the problem. The answer to your question I now see is SMTP, and the authentication method: Normal password. I tried the old and new GMail passwords but they failed. The User Name is: [REMOVED BY MODERATOR]@gmail.com

I should have mentioned that all my Thunderbird mail goes through GMail.

Tony Campbell, London, UK

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Gewysig op deur Chris Ilias

more options

Gekose oplossing

Change the authentication on the incoming and outgoing to OAuth2 in Tools/Account Settings: Server Settings and Outgoing Server (SMTP). Cookies must be allowed in TB Options/Privacy & Security. Remove the passwords from Saved Passwords in Options/Privacy & Security, restart TB, enter the account password in the OAuth browser window when prompted.