Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Media Playback Aborted

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur FredMcD

more options

I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download?

I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download?
Aangehegde skermkiekies

All Replies (1)

more options

If you have Windows 10 N or KN then you may not have the Media Feature Pack installed. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows