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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Since update 78.7.0 on January 30 at 4:18 Pacific time, Thunderbird is asking for an email to access account

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Since the last Thunderbird update yesterday afternoon, I cannot access my email without a password, which I don't have or don't know, and they have offered to send a password reset email, which doesn't help, does it.

Tearing my hair. Tried rebooting, tried opening from my applications file, nothing...nada...zip...zilch.

Since the last Thunderbird update yesterday afternoon, I cannot access my email without a password, which I don't have or don't know, and they have offered to send a password reset email, which doesn't help, does it. Tearing my hair. Tried rebooting, tried opening from my applications file, nothing...nada...zip...zilch.

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I'm not a tech, but...

Tools>Options>Privacy&Security>Saved Passwords>Show Passwords>Yes

This will show what passwords are stored.

If there are passwords stored, I would bet money the trouble is with Thunderbird 78.7.0.

I wasn't able to send emails with 78.7.0, so I reverted back to 78.6.0 after downloading a copy from here.

https://thunderbird.en.uptodown.com/windows/versions

And I can now send emails again.

Good luck.