Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Print Preview takes two minutes to load

  • 4 antwoorde
  • 3 hierdie probleem
  • 5 views
  • Laaste antwoord deur jimmosk

more options

When I try to print anything in Firefox, the print preview window comes up with a spinning cursor where the page preview belongs, and it takes two minutes before it goes away and the actual preview appears. Only then can I actually print. Whatever process is taking two minutes even prevents me from quitting Firefox -- if I try to quit within that two minutes the FF window does close, bu* Bulleted list itemt the app itself doesn't shut down (as seen from the icon in the dock) until those two minutes have elapsed.

I can bypass the wait by clicking Print Using System Dialogue at the bottom right of the preview window, so I have a workaround. (Although whatever process it's waiting for is still going on, since I still can't quit FF until those two minutes elapse!)

Thanks for any help!

When I try to print anything in Firefox, the print preview window comes up with a spinning cursor where the page preview belongs, and it takes two minutes before it goes away and the actual preview appears. Only then can I actually print. Whatever process is taking two minutes even prevents me from quitting Firefox -- if I try to quit within that two minutes the FF window does close, bu* Bulleted list itemt the app itself doesn't shut down (as seen from the icon in the dock) until those two minutes have elapsed. I can bypass the wait by clicking Print Using System Dialogue at the bottom right of the preview window, so I have a workaround. (Although whatever process it's waiting for is still going on, since I still can't quit FF until those two minutes elapse!) Thanks for any help!

All Replies (4)

more options

I think that it will be fixed in version 86.

more options

Followup info:

I tried the steps at https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox but the problem did not go away.

I went to about:config and set both

print.tab_modal.enabled and app.normandy.startupRolloutPrefs.print.tab_modal.enabled

to False, but that resulting in my being unable to print at all -- choosing Print from the File menu or pressing Command-P did nothing at all, until I set those to True again. (Which took me back to square one, with the same two-minute-wait problem.)

more options

There are multiple root causes of printing delays, and I think most of them have still got to be figured out, unfortunately. Can report this over on https://bugzilla.mozilla.org/ where the devs can better help you, and comment here with the link to the report you open so that I can find it?

more options

Jonathan Watt, I've reported the bug. (Sorry it took me a while to get to. I also actually timed the wait, and it's really around sixty seconds, not two minutes. But that's still awkwardly long.) https://bugzilla.mozilla.org/show_bug.cgi?id=1693407

Gewysig op deur jimmosk