Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox Close opening Facebook & YouTube

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur FredMcD

fusrrg
fusrrg
more options

If Actually i open www.facebook.com or www.youtube.com my Firefox simply closes and if i type in google something like facebook & youtube the same answer = firefox simply closes. I view crash report and theres nothing.... By the way i recently installed IM Look Cleanup, and Freedom, this programs blocks websites and apps, i dont know if those programs crash my browser, but i completed uninstalled (and remove entry on windows registry too) My Firefox developer, microsoft edge and google chrome works perfectly...

Anyone can help me with this?

Thanks!

If Actually i open www.facebook.com or www.youtube.com my Firefox simply closes and if i type in google something like facebook & youtube the same answer = firefox simply closes. I view crash report and theres nothing.... By the way i recently installed IM Look Cleanup, and Freedom, this programs blocks websites and apps, i dont know if those programs crash my browser, but i completed uninstalled (and remove entry on windows registry too) My Firefox developer, microsoft edge and google chrome works perfectly... Anyone can help me with this? Thanks!

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

That is strange. Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

FredMcD
FredMcD
more options

Your User Agent shows: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0

Are you using the beta version?