Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefix sync/pair not working

  • 1 antwoord
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur Paul

more options

Today, I decided to switch to Firefox from chrome and setting it up has been a headache. It took multiple logins for my imported passwords to show and now sync isn't working. Logging in to both PC and phone only synced my data once. I can't send links between devices. I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Umdigi A7 Pro OS: Android 10 Browser version: The latest on both PC and Mobile

Today, I decided to switch to Firefox from chrome and setting it up has been a headache. It took multiple logins for my imported passwords to show and now sync isn't working. Logging in to both PC and phone only synced my data once. I can't send links between devices. I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Umdigi A7 Pro OS: Android 10 Browser version: The latest on both PC and Mobile

All Replies (1)

more options

Hi

Are you signed into both devices with the same email address and password?