Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

reinstalling withFirefox with existingrecovery key

Rob
Rob
more options

I have recently had a new hard drive installed and wish to reinstall existing data using my existing recovery key

I have recently had a new hard drive installed and wish to reinstall existing data using my existing recovery key

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Rob, if you know your Firefox Account password, you won't need your recovery key. If you have forgotten your password, please see: Reset your Mozilla account password with Recovery Keys.