Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox problem on fb

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i use chrome,,so its from firefox how can to fix that? i dont have this problem to all video on fb

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i use chrome,,so its from firefox how can to fix that? i dont have this problem to all video on fb

All Replies (3)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

i delete the coockies,, nothing.. how i told not all video from fb do that,, anyway 50% not workk,,mean work few seconds then stop. show like is loading,, on chrome i dont have such problem

more options

zamolxe333 said

i delete the coockies . . .

What about the cache?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.