Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

HDMI Audio Not Woring in Firefox.

more options

Here's the problem: when I try to play a Youtube or other video in Firefox, the sound cuts out after 1 second. Then silence.

I have tried everything. I updated drivers. I tried fixing sound in the sound settings. Nothing works.

This seems only to be a problem with the HDMI output, as it seems fine when I use Bluetooth. However, it is only a problem with Firefox, because it works fine in Chrome and Edge.

Here's the problem: when I try to play a Youtube or other video in Firefox, the sound cuts out after 1 second. Then silence. I have tried everything. I updated drivers. I tried fixing sound in the sound settings. Nothing works. This seems only to be a problem with the HDMI output, as it seems fine when I use Bluetooth. However, it is only a problem with Firefox, because it works fine in Chrome and Edge.

All Replies (2)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Doesn't solve the problem. As best I can tell, it just looks like Firefox doesn't play nice with my video card's audio drivers. I've reported the problem to them as well, but they're no help. And as I said, the problem seems specific to Firefox; other browsers don't have this problem.