Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"Word Count" add-on notifications not working (and I only see exemption setting for websites)

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur KDintheValley

KDintheValley
KDintheValley
more options

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text.

Here is my problem: When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it.

So far I have:

-disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version.

Also: I don't have any other add-ons.

Can you help me? Thanks!

kd

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text. '''Here is my problem: ''' When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it. '''So far I have''': -disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version. '''Also:''' I don't have any other add-ons. Can you help me? Thanks! kd

Gekose oplossing

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd

Lees dié antwoord in konteks 👍 0

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi kd, can you make sure this box isn't checked on the Setting page: "Pause notifications until Firefox restarts"

I think on MacOS, Firefox sends notifications to the system rather than generating its own notifications. Is it possible there's a system-level filter on Firefox notifications?

KDintheValley
KDintheValley Vraag-eienaar
more options

Thanks for the idea. I don't see that. Here's what I see:

KDintheValley
KDintheValley Vraag-eienaar
more options

Gekose oplossing

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd