Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

LOST BOOKMARKS

  • 3 antwoorde
  • 1 het hierdie probleem
  • 15 views
  • Laaste antwoord deur FredMcD

more options

Hello! I have lost both my Firefox custom opening page, and all my accumulated Bookmarks, after an apparent Firefox Upgrade. I have ttried everything to recover my old Bookmarks, but cannot find them using the Bookmarks Menu. I have tried to locate these files using my Windows File Manager, but thery are nowhere to be found within my Firefox Folder in my main Hard Drive (C:\).

If these files are hidden, I/m not aware of that and I have selected to show all hidden folders or files. These old Bookmarks must be SOMEWHERE within my Firefox Folder, but WHAT must I look for? My problem does NOT seem to be covered within the Help files.

Thank YOu,

Alexander

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hello! I have lost both my Firefox custom opening page, and all my accumulated Bookmarks, after an apparent Firefox Upgrade. I have ttried everything to recover my old Bookmarks, but cannot find them using the Bookmarks Menu. I have tried to locate these files using my Windows File Manager, but thery are nowhere to be found within my Firefox Folder in my main Hard Drive (C:\). If these files are hidden, I/m not aware of that and I have selected to show all hidden folders or files. These old Bookmarks must be SOMEWHERE within my Firefox Folder, but WHAT must I look for? My problem does NOT seem to be covered within the Help files. Thank YOu, Alexander ''[Personal information removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''

Gewysig op deur Chris Ilias

All Replies (3)

more options

Hey there!

Please see the link below for how to recover your lost bookmarks:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

Hope I helped!

Kind regards,

Bithiah

more options

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update