Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox no longer works with any financial institution

  • 5 antwoorde
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur jonzn4SUSE

more options

Firefox no longer works with any financial institution with which I deal. It is clear it no longer meets their security requirements. I've had to switch to Edge for financial stuff.

Firefox no longer works with any financial institution with which I deal. It is clear it no longer meets their security requirements. I've had to switch to Edge for financial stuff.

All Replies (5)

more options

Do these websites show a specific error message or warning ?

Are you using any content blocking extensions that could be causing issues ?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages blocked content.


You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

I get a 404 error. This problem is recent. It is easier to use a different browser for financial stuff and leave the rest of my browser use on Firefox, with hope that Firefox fixes the problem rather than my having to jump through hoops.

more options

Is that a message coming from Firefox or from the website (i.e. a specific page cannot be found) ?

Can you attach a screenshot?

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.


Do these websites use the secure HTTPS protocol or possibly insecure HTTP ?

more options

The 404 error message comes from the financial institutions.

more options

How can we help when you don't provide examples of the issue. What sites?