Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to Access Prodigy eMail

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur FredMcD

pareider
pareider
more options

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yahoo.com without being redirected to currently.com. Both AT & T and Yahoo indicated that this is a Firefox issue and I need to speak with Mozilla. Please provide a telephone number that I can speak with one of your representatives ASAP to resolve this issue.

Thank you for your prompt response.

Patricia Reider

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yahoo.com without being redirected to currently.com. Both AT & T and Yahoo indicated that this is a Firefox issue and I need to speak with Mozilla. Please provide a telephone number that I can speak with one of your representatives ASAP to resolve this issue. Thank you for your prompt response. Patricia Reider

Gekose oplossing

Not Redirecting properly = cookies

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Lees dié antwoord in konteks 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Gekose oplossing

Not Redirecting properly = cookies

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.