Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird 91.3.1 update not connecting to server

  • 5 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur greg152

more options

Since Thunderbird updated to 91.3.1 all my 4 email addresses time out when trying to connect to their servers. I can't receive or send any emails. Thoughts?

Since Thunderbird updated to 91.3.1 all my 4 email addresses time out when trying to connect to their servers. I can't receive or send any emails. Thoughts?

Gekose oplossing

Sounds like a proxy problem or AV software.

Try starting WIndows 10 in safe mode

- win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in Troubleshoot mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Lees dié antwoord in konteks 👍 1

All Replies (5)

more options

In troubleshootiung information it says "The Update could not be installed (patch apply failed)". How can I reinstall or revert to previous version please?

more options

Gekose oplossing

Sounds like a proxy problem or AV software.

Try starting WIndows 10 in safe mode

- win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in Troubleshoot mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

more options

That did it. Thanks so much.

more options

Do you know (or have a guess of) the precise cause?

more options

No idea, I'm afraid. I don't use a proxy. I use Norton Security but nothing was reported there.