Hello,

This is human communication, run by volunteers. If you could ask your issue, we should be able to help.

I need to do this in a synchronis mode. Phone or chat?

I understand that you want a live chat with someone. This is not a service where people are ready to guide you through your problem realtime; this is a platform where volunteers (like me) are lending out knowledge of products on a publicly-facing forum, in the hopes that the answers will not just help the question owner, but also benefit others looking for help with similar issues.

We will effectively triage all recent issues, and try to help people as fast as possible, but we can and will not guarantee instant feedback.

I would like you to open a new question to help solve your issue more easily.

Consider creating a new thread with specific details about your issue.

Doing so will allow support forum volunteers to give you solutions that are more helpful to you. See the Mozilla Support rules and guidelines for more information about posting support requests.

Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you.

Thank you.