Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't Sign-Out of Firefox Account

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur Graham Coutts

Graham Coutts
Graham Coutts
more options

I'm trying to sign-in to my Firefox account, but it won't let me as I'm still signed-in on another device. The other device is my old SSD which failed and can't access anymore. How do I sign-out of the old SSD so I can get access to my Firefox account on my new SSD?

I'm trying to sign-in to my Firefox account, but it won't let me as I'm still signed-in on another device. The other device is my old SSD which failed and can't access anymore. How do I sign-out of the old SSD so I can get access to my Firefox account on my new SSD?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In case of issues try to login to the Firefox Account via this website and see if you can disconnect the old device.

Graham Coutts
Graham Coutts Vraag-eienaar
more options

Tried via the website and keeps saying 'Primary account email required for sign-in', which I only have one email address linked to that account that I know of. I had this error before when changing PC's and by signing out of the old PC it resolved that error, which is the same issue I'm in now but still log-in on a failed SSD.