We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

bp-0abd5671-d98e-43d7-ae19-bdb280211130

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

help me to fix it!!!!!

help me to fix it!!!!!

All Replies (3)

more options

This article tells you what you have to do to get help. https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

more options

Product Firefox Release Channel release Version 94.0.2 Build ID 20211119140621 (2021-11-19) Buildhub data OS Windows 10 OS Version 10.0.19042

bp-0abd5671-d98e-43d7-ae19-bdb280211130 Signature: RtlpFreeHeap | RtlpFreeHeapInternal | RtlFreeHeap | nsCOMPtr_base::assign_from_qi | IPC::ParamTraits<nsIReferrerInfo*>::Read

Uptime 26 seconds

Crash Reason STATUS_HEAP_CORRUPTION

PrxerNsp.dll = Proxifier Namespace Service Provider = Proxifier Standard Edition

This is for Sumo's Related Bugs 1743265 NEW --- Crash in [@ RtlpFreeHeapInternal | RtlFreeHeap | nsCOMPtr_base::assign_from_qi | IPC::ParamTraits<nsIReferrerInfo*>::Read]

more options

Update Proxifier, If the problem continues, disable it.