Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Netflix streaming

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Kiki

more options

Netflix says I need to update Firefox, Firefox says it is updated. I can't stream from Netflix now.

Netflix says I need to update Firefox, Firefox says it is updated. I can't stream from Netflix now.

All Replies (2)

more options

Your User Agent looks okay. That type of error sometimes means something is wrong with the User Agent.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Can you try the steps from the following thread and let us know if it helps? https://mzl.la/3IAHsAY