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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My saved Passwords are gone

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  • 1 het hierdie probleem
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  • Laaste antwoord deur FredMcD

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Hello. Hope you are doing great. I have a previous mozila fire fox and i have a huge data and passwords saved in my previous mozilla. Now i reinstall the window and then mozila and my passwords are gone? Please help me to recover my those passwords. I created account on mozilla before reinstalling the window.

Hello. Hope you are doing great. I have a previous mozila fire fox and i have a huge data and passwords saved in my previous mozilla. Now i reinstall the window and then mozila and my passwords are gone? Please help me to recover my those passwords. I created account on mozilla before reinstalling the window.

All Replies (3)

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What was the version of Firefox you had before? What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

It's possible that the new Firefox found a problem with the old profile and created a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.