Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Three GMAIL accounts on my Thunderbird (91.4.0 64bit) desktop client, one account quit working.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Nodakman

Nodakman
Nodakman
more options

I've changed nothing, and suddenly one of the GMAIL accounts quit downloading/uploading. I can access the three accounts directly via the Gmail postoffice so it's not a change of password.

I cleared out all the contents in the Thunderbird password manager. Ran all three accounts in Thunderbird had to reenter password and they uploaded/downloaded except the one that keeps getting an error.

See attached clip of error message.

What's the fix?

I've changed nothing, and suddenly one of the GMAIL accounts quit downloading/uploading. I can access the three accounts directly via the Gmail postoffice so it's not a change of password. I cleared out all the contents in the Thunderbird password manager. Ran all three accounts in Thunderbird had to reenter password and they uploaded/downloaded except the one that keeps getting an error. See attached clip of error message. What's the fix?
Aangehegde skermkiekies

Gewysig op deur Nodakman

Gekose oplossing

The first picture indicates the authentication method set in TB is 'normal password'. Change it in Account Settings to OAuth2 for the incoming and outgoing, remove passwords from Saved Passwords in Preferences, accept cookies in the same section, restart TB, enter the account password in the OAuth window.

Lees dié antwoord in konteks 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekose oplossing

The first picture indicates the authentication method set in TB is 'normal password'. Change it in Account Settings to OAuth2 for the incoming and outgoing, remove passwords from Saved Passwords in Preferences, accept cookies in the same section, restart TB, enter the account password in the OAuth window.

Nodakman
Nodakman Vraag-eienaar
more options

Yes it seems to be working again on all accounts. I changed Tools/Account Settings/Server Settings/Security Settings/Authentication Method to OAuth2 on each account and all three are working again.

Thanks.