Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Colorway Software???

more options

WHY did I get a screen from Colorway Software when I opened my browser this morning.

I was unable to close my Firefox browser.

I could not use my browser. Why was use of my Firefox blocked?

The messages were to click on a button to use Colorway or to use my original theme.

This looks like a SCAM or TROJAN attack.

WHY DID THIS COME UP??????

Can I trust Firefox to be safe???

Gary

WHY did I get a screen from Colorway Software when I opened my browser this morning. I was unable to close my Firefox browser. I could not use my browser. Why was use of my Firefox blocked? The messages were to click on a button to use Colorway or to use my original theme. This looks like a SCAM or TROJAN attack. WHY DID THIS COME UP?????? Can I trust Firefox to be safe??? Gary

All Replies (1)

more options

Hi Gary, randomly selected users got a Colorways promo after their Firefox 94, 95, or 96 updates (example screenshot attached). Nothing to worry about, and you could have dismissed the overlay by tapping the Esc key. (As a Windows user, my longtime "first thing to try" to cancel a dialog.)

More info on Colorways themes: Personalize Firefox with Colorways.